How-toGym owners & staff
How to add bookable times to your calendar
On Calendar, drag down a day in Drag Calendar or use Manual Entry → Block Off Available Time; set Spots, Coach and Repeat (weeks) up to 12.
2 min readUpdated November 3, 2026
Clients can only book times you've opened on your Calendar. Each open time is a block with a type, a number of Spots and an optional coach. Use Repeat (weeks) to copy a weekly schedule up to 12 weeks ahead, and remember to add more before the repeats run out.
Warning: Repeats stop after the number of weeks you choose (up to 12). Leaving them to run out can result in clients finding nothing to book. Always add another round before the last repeated week.
Before you begin#
- Set your Time zone on Settings → Business profile.
- Set your prices on Pricing so clients can buy credits.
- Add trainers on Team if they'll coach their own sessions.
Steps: drag on the calendar#
- Go to Calendar and select Drag Calendar.
- Drag down a day column over the time you want to open.
- Choose the Type: your personal training or group class name, or Unavailable (private) to block time off.
- Set Spots, Hold back (seats kept for you) and Repeat (weeks). Tick Premium clients only — nobody else sees this time if needed.
- Select Block Off This Time (or Mark Unavailable for private time).
Steps: manual entry#
- Go to Calendar and select Manual Entry.
- Fill in Block Off Available Time: Date, Start, Minutes and Type.
- Set Spots, Hold for you if you want seats kept back, and Repeat (weeks) (1–12).
- Choose a Coach, add Notes (optional — private to you) and tick Premium only if only Premium clients should see it.
- Select Add.
Block types#
| Type | Who sees it | Uses credits |
|---|---|---|
| Personal training (your name for it) | All clients | 1 per person |
| Group class (your name for it) | All clients | 1 per person |
| Unavailable (private) | Only your team | — |
| Any type with Premium only | Premium clients only | 1 per person |
Change the names clients see under Website → Services. The first two service names are the names clients see when they book.
Common mistakes#
Letting repeats run out#
Use Next Week, In 2 Weeks and later tabs to check the weeks ahead, and add another round before they're empty.
Setting Spots to 1 for a group class#
Spots is how many people can book. Default numbers come from Default PT spots and Default boot camp spots on Pricing → Premium & Policy.
Ticking Premium only by accident#
Standard clients can't see Premium-only time at all, so it looks like you have no availability.
Blocking personal time on the gym calendar#
To keep appointments private and automatic, connect your personal calendar instead. See How to sync your personal calendar.
Troubleshooting#
- Can a client not see a time you opened?
- YesCheck it isn't Premium only, full, or already started. See A client can't book a session.
- NoContinue.
- Yes
- Can't you drag over another coach's block?
- YesSelect one coach under Coach, or Hide other trainers, then drag.
- NoYou're done.
- Yes
Open times appear on the client portal and in the Levflex app as soon as you save.
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Related articles
- ExplainerHow sessions for different trainers work on one calendarDifferent coaches can have blocks at the same time; other trainers' blocks show in their own colour with their name, and clients can pick a trainer or set a preferred one.Read
- How-toHow to cancel a session or offer a client another timeOpen the block on Calendar, choose Cancel this session, add a reason and optionally Offer another time, then select Cancel & Notify.Read
- How-toHow to sync your personal calendarGo to Calendar → Connect your personal calendar to link Google Calendar or paste an iCal (.ics) address; your busy times are hidden from clients.Read
- TroubleshootingA client can't book a sessionMost booking problems are no credits, an unsigned waiver, Premium-only or full time, or your plan's client limit; work through the checks in order.Read
- How-toHow to set your late cancellation windowSet Cancellation window (hours) under Pricing → Premium & Policy; clients who cancel inside it keep the booking cost, and Premium clients are exempt.Read
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