Calendar & sessions

Availability, bookings, cancellations and calendar sync.

How-to guides4

How to add bookable times to your calendarOn Calendar, drag down a day in Drag Calendar or use Manual Entry → Block Off Available Time; set Spots, Coach and Repeat (weeks) up to 12.How-to
How to cancel a session or offer a client another timeOpen the block on Calendar, choose Cancel this session, add a reason and optionally Offer another time, then select Cancel & Notify.How-to
How to set your late cancellation windowSet Cancellation window (hours) under Pricing → Premium & Policy; clients who cancel inside it keep the booking cost, and Premium clients are exempt.How-to
How to sync your personal calendarGo to Calendar → Connect your personal calendar to link Google Calendar or paste an iCal (.ics) address; your busy times are hidden from clients.How-to

Explainers1

How sessions for different trainers work on one calendarDifferent coaches can have blocks at the same time; other trainers' blocks show in their own colour with their name, and clients can pick a trainer or set a preferred one.Explainer

Fix a problem1

A client can't book a sessionMost booking problems are no credits, an unsigned waiver, Premium-only or full time, or your plan's client limit; work through the checks in order.Troubleshooting

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The assistant answers from these articles and can check refunds and credits on your Levflex plan. If it can't solve it, it hands the conversation to our team.