How-toMembers
How to bring a guest to a session
Add guests on the confirm screen when a slot has room. Each guest uses 1 more of your session credits, and most gyms allow up to 3 guests per booking.
2 min readUpdated November 3, 2026
You can bring people with you when a session has spare spots. Guests are added on the confirm screen, and each guest uses 1 more of your session credits, so a booking for you and 2 guests uses 3 credits. Your gym sets the most guests you can bring, which is 3 unless it has changed it.
Warning: Cancelling a booking with guests inside the cancellation window can result in losing every credit on that booking, not just yours. Always confirm your guests can make it before you book.
Before you begin#
- Have 1 credit for yourself plus 1 for each guest.
- Check that the slot has enough open spots. The slot shows how many are left.
- Know your guests' names, so the coach knows who's coming. Names are optional.
On the web#
- Select Book · 1 credit on an open time.
- Find Bringing someone? on Confirm your session. It only appears when the slot has room and you have enough credits.
- Choose the number in Guests, for example 1 guest.
- Type names in Who's coming? (optional).
- Select Confirm Booking.
In the Levflex app#
- Tap an open time on the Book tab.
- Use Guests on Confirm booking to add people.
- Type names in Guest names.
- Check the credit count, for example Uses 3 credits and how many will be left after booking.
- Tap Book session.
How credits work with guests#
| Booking | Spots held | Credits used |
|---|---|---|
| Just you | 1 | 1 |
| You and 1 guest | 2 | 2 |
| You and 3 guests | 4 | 4 |
Cancelling in time returns every credit on the booking. Cancelling late returns none.
Common mistakes#
Not seeing the guest option#
Bringing someone? only appears when the slot has at least 1 spare spot and you have enough credits. If you only have 1 credit, buy more first.
Booking the guest a separate account#
Your guests don't need a Levflex account to come with you. If they want to book on their own later, they can create a member account.
Trying to add a guest after booking#
You can't add guests to an existing booking. Cancel and rebook with guests, outside the cancellation window so your credit comes back, or ask your gym.
Troubleshooting#
- Do you see There aren't enough spots left for your guests?
- YesThe slot filled while you were booking. Choose fewer guests or another time.
- NoGo to the next question.
- Yes
- Do you see You need [number] session credits?
- YesBuy more credits. See How to buy a pack or a single session.
- NoYour booking is confirmed with your guests listed.
- Yes
Your guests show on the booking as Bringing, followed by their names.
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- How-toHow to book a sessionPick an open time on the Book page or Book tab and confirm it. Each spot uses 1 session credit, taken when you book.Read
- ExplainerHow session credits workA session credit books one spot. Credits come from packs, memberships, referrals and returned cancellations, and Levflex doesn't expire them.Read
- How-toHow to cancel a bookingCancel from the portal overview or the app's Sessions tab. Cancelling before your gym's window (24 hours by default) returns the credit; later cancellations don't.Read
- TroubleshootingI can't book a sessionMatch the message you see when booking fails to its fix, whether it's credits, a waiver, a full slot, a time clash or payments that aren't switched on.Read
Still need help?
Ask the assistant, or get in touch with your gym
The assistant answers questions about booking, credits and the app any time. Prices, refunds and cancellation rules belong to your gym, so message them from the portal.