How to sign your gym's waiver

Many gyms ask every member to sign a waiver before their first session, and they may ask you to sign again when they update it. You sign online in a minute by typing your full legal name, and a copy is emailed to you. If your gym needs a waiver, you can't book until it's signed.

Before you begin#

• Look for the banner Please sign [gym]'s waiver before your first booking or [gym] has updated its waiver.
• If you're signing for a child under 18, have their full name and date of birth.

On the web#

1. Select Read & sign on the waiver banner, or on the booking confirm screen.
2. Read the waiver in full.
3. Choose Myself (18 or older) or A child under 18 under Who is this waiver for?
4. Enter the child's details and your relationship, if signing for a child.
5. Tick I agree to use electronic records and signatures.
6. Type your name in Your full legal name, or Your full legal name (parent or guardian).
7. Draw a signature under Draw your signature (optional) if you like.
8. Select Sign waiver.

In the Levflex app#

1. Tap Read & sign waiver when the app asks. It opens in your browser.
2. Follow steps 2 to 8 above.
3. Return to the app when you see All set. Head back to the app to book.

Find your signed waivers#

1. Open Waivers from the portal's account menu.
2. Select View / print next to a signed waiver to view, print or save it.

Common mistakes#

Booking before signing#

If your gym needs a waiver, the confirm screen asks you to sign first. Signing takes a minute, and you return to the same session afterwards.

Ignoring an updated waiver#

When your gym changes its waiver, it may ask everyone to sign the new version. Your earlier signature stays on record, but you can't book until you sign the new one.

Signing while the gym updates the waiver#

If you see The waiver was updated while you were reading it, read the new version and sign again.

Troubleshooting#

• Do you still see the banner after signing?
  • Yes
    Refresh the page. If it's still there, your gym may have published a new version. Sign it.
  • No
    You're ready to book a session.
• Did the email copy not arrive?
  • Yes
    Check spam, or view it any time under Waivers.
  • No
    Keep the email for your records.

Your signature records the time, the waiver version and how you signed, so your gym has a reliable record.