How-toGym owners & staff
How to set up your gym in your first week
Work through the 8 steps in Setup progress on your Overview page, from branding to inviting your first client.
2 min readUpdated November 3, 2026
This article walks you through the Setup progress checklist on your dashboard Overview. When you finish all 8 steps, your website is live, clients can sign up, and they can pay you and book sessions. Connect payments before you publish, or clients won't be able to buy anything.
Warning: Publishing your website before you connect payments can result in clients signing up but being unable to buy sessions. Always finish Connect payments before you share your site.
Before you begin#
- Your logo (PNG, JPG or WebP, up to 2 MB).
- Your prices for single sessions, packs and memberships.
- Your business details: legal name, address and tax ID for Stripe.
- Your bank details for payouts.
Steps#
Open your dashboard at your-gym.levflex.com/manage and go to Overview. Work through Setup progress in this order:
- Make it yours: go to Settings → Branding and upload your logo and colours.
- Add your business details: go to Settings → Business profile and fill in contact details, address and time zone.
- Set your pricing: go to Pricing and add a single-session price, packs and memberships.
- Add availability: go to Calendar and block off times clients can book.
- Connect payments: go to Settings → Payments and select Set up payments to connect Stripe.
- Customise your website: go to Website and edit your template, photos and copy.
- Publish your website: on Website, select Publish website.
- Invite your first client: go to Clients and select Copy sign-up link to share it.
Each step is ticked off automatically when Levflex detects it's done.
Common mistakes#
Setting the wrong time zone#
Your time zone under Settings → Business profile → Regional decides when sessions and reminders happen. If it's wrong, clients see the wrong times. Set it before you add availability.
Adding availability before your prices#
Clients book with session credits, which they get by buying a pack, membership or single session. Without prices, clients can see times but can't buy credits to book them.
Leaving the sample text on your site#
Templates come with sample copy and photos marked Sample photo · replace with your own. Replace them before you publish so your site describes your gym.
Skipping the time zone and currency#
Currency applies to new prices and checkouts. Changing it later doesn't convert prices you've already added.
Troubleshooting#
- Is a step still unticked after you finished it?
- YesRefresh the Overview page. For Connect payments, Stripe must show charges enabled, which can take a few minutes after you finish Stripe's form. See Stripe setup is stuck or incomplete.
- NoMove on to the next step.
- Yes
- Can clients see your site but not buy anything?
- YesFinish Connect payments. See How to connect Stripe to take payments.
- NoYou're ready to share your sign-up link.
- Yes
When every step is done, the checklist disappears from Overview. Your trial days left show on the banner at the top of the dashboard.
Was this article helpful?
Related articles
- How-toHow to start your free Levflex trialSign up at levflex.com/signup to get a 14-day free trial with Growth-level limits and no card required.Read
- How-toHow to connect Stripe to take paymentsGo to Settings → Payments and select Set up payments; Stripe asks for business details, ID and bank details, which takes about ten minutes.Read
- How-toHow to create session packs and membershipsGo to Pricing to set a single-session price, add session packs (Add Pack) and monthly memberships (Add Membership); each sale gives the client session credits.Read
- How-toHow to add bookable times to your calendarOn Calendar, drag down a day in Drag Calendar or use Manual Entry → Block Off Available Time; set Spots, Coach and Repeat (weeks) up to 12.Read
- How-toHow to design and publish your gym's websiteOn Website, pick a template and fonts, edit your copy and photos, save, then select Publish website; logos and colours are in Settings → Branding.Read
Still need help?
Ask the assistant. A person is a message away.
The assistant answers from these articles and can check refunds and credits on your Levflex plan. If it can't solve it, it hands the conversation to our team.