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See all results for “App sign-in”25 results for “App sign-in”
Account & security
How to turn on two-step verification for your dashboard
Older versions of the app don't have the code screen. If the app says to enter the 6-digit code but shows no box to type it, update the Levflex app from the App Store or Google Play.
Account & security
Lost your phone or recovery codes for two-step verification
… If the app says to enter the 6-digit code but shows no box to type it, update the app, or sign in on the web meanwhile. In the current app, Lost your phone? Get help opens the same Can't get in? page.
Marketing & the app
How to offer your gym in the Levflex app
- Sign in as the owner or an admin. - Upload an App icon (optional) on Settings → Branding (at least 512×512) so your gym looks right on phones.
Account & security
How to require two-step verification for your staff
The Levflex app asks for the code, but older versions can't. If a trainer says the app asks for the 6-digit code with no box to type it, they need to update the Levflex app.
Account & security
How to sign in to your dashboard or reset your password
levflex.com/login helps you find your gym. It doesn't sign you in itself.
Account & security
If you think your gym account was hacked
… on the sign-in page, or WASN'T ME — LOCK MY ACCOUNT in any security email), secure your Stripe login, then contact Levflex support to unlock it.
Account & security
How to lock or unlock a member or staff account
… Before they sign in, they must choose a new password with Forgot password?, even if they use Google.
FAQAccount & security
Does Levflex have two-step verification?
… In the Levflex app, use the Account tab → Sign-in & security; the app asks for the code when you sign in (if it shows no box to type it, update the app).
Getting paid
How to connect Stripe to take payments
… - Bank account: routing and account number, or your online banking sign-in. - Two-step verification: a phone with an authenticator app or the iPhone Passwords app. - About 10 minutes.
Getting started
How to get your clients signed up
… - Did a client sign up with Google and now can't sign in to the app? - Yes: They can tap Forgot password? to set a password. - No: See A client can't book a session.
Getting started
How to start your free Levflex trial
Your members sign in on your gym's own site (for example your-gym.levflex.com), not on levflex.com. Share your gym's address, or the sign-up link from Clients → Copy sign-up link.
Your website
How to change your Levflex web address
Download a new QR code from Settings → Mobile app → Download QR code.
FAQMarketing & the app
Is there an app for my clients?
Yes. Turn on app access on Settings → Mobile app and share your invite link or QR code. See How to offer your gym in the Levflex app.
FAQAccount & security
I forgot my gym's web address. How do I sign in?
Go to levflex.com/login and use Find your gym by email. See How to sign in to your dashboard or reset your password.
Account & security
How to export your client list
- Sign in as the owner or an admin. - Decide which clients you need. The export follows your current filter.
Team & trainers
How to add your team and choose their roles
… Copy the sign-in details with Copy sign-in details and send them privately. The password won't be shown again.
Clients
How to build and assign workouts
- Sign in as the owner, an admin or a trainer. - Know which exercises, sets and reps you want.
Clients
How to message clients and groups
- Sign in as the owner, an admin or a trainer. - To message a saved group, create it first.
Clients
How to adjust a client's credits or deactivate a client
- Sign in as the owner or an admin. - Know how many credits to add or remove and why.
FAQAccount & security
I lost my phone. How do I sign in?
Select Use a recovery code instead on the Two-step verification page and enter one of your saved codes. No codes? Use Get help on that page and Levflex support resets it after confirming who you are.
Clients
Your emails aren't reaching clients
Every message also appears in the client's portal and app, and as a push notification if they've allowed it.
Calendar & sessions
How to set your late cancellation window
- Sign in as the owner or an admin. - Decide on a window in hours. 0 means clients always get the credit back.
FAQAccount & security
I think my account was hacked. What do I do?
… on your sign-in page, or WASN'T ME — LOCK MY ACCOUNT in any security email. Then secure your Stripe login at dashboard.stripe.com and contact [email protected].
Clients
How to answer member requests
- Sign in as the owner, an admin or a trainer. The owner and admins get the new-request emails. - Check your Contact email on Settings → Business profile.
Getting paid
Stripe setup is stuck or incomplete
- Sign in as the owner or an admin. - Have your business documents, ID and bank details to hand. - Have your phone ready for Stripe's two-step verification code.
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