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25 results for “App sign-in”

  1. Getting startedMembers

    I can't sign in to my gym account

    If the app says to enter the 6-digit code but shows no box to type it, you have an older version of the Levflex app. Update the app, or sign in on your gym's website meanwhile.

  2. Your accountMembers

    How to turn on two-step verification for your gym account

    … Select Verify & Sign In on the web, or tap Verify & sign in in the app. No phone? Select Use a recovery code instead.

  3. The Levflex appMembers

    Why the app says your gym is unavailable

    … If your gym turns app access back on, sign in again in the app and everything will be where you left it.

  4. Account & securityGym owners

    How to turn on two-step verification for your dashboard

    Older versions of the app don't have the code screen. If the app says to enter the 6-digit code but shows no box to type it, update the Levflex app from the App Store or Google Play.

  5. Your accountMembers

    Lost your phone or recovery codes for your gym account

    Older versions of the Levflex app don't have the code screen. If you see a message about a 6-digit code but no box to type it, update the app, or sign in on your gym's website meanwhile.

  6. The Levflex appMembers

    Using your gym's website vs the Levflex app

    Task | Website portal | Levflex app Book, cancel, accept new times | Yes | Yes Buy packs and memberships | Yes | Yes, paying in your browser Manage membership, update card | Yes | Yes, in your…

  7. Getting startedMembers

    How to find your gym in the Levflex app

    … Before you can sign in or book, you choose that gym in the app, and the app then shows the gym's own name, logo and colours.

  8. Account & securityGym owners

    Lost your phone or recovery codes for two-step verification

    … If the app says to enter the 6-digit code but shows no box to type it, update the app, or sign in on the web meanwhile. In the current app, Lost your phone? Get help opens the same Can't get in? page.

  9. Your accountMembers

    How to update your profile and password

    … | Where Name and phone | Yes | Account (web) or Account > Profile (app) Password | Yes | Account (web) or Account > Password (app) Email | No | Contact your gym Preferred trainer | Yes | Account >…

  10. Marketing & the appGym owners

    How to offer your gym in the Levflex app

    - Sign in as the owner or an admin. - Upload an App icon (optional) on Settings → Branding (at least 512×512) so your gym looks right on phones.

  11. Your accountMembers

    If you think your gym account was hacked

    … Tap the Account tab, then Sign-in & security. 2. Tap Sign out of all devices and confirm. This signs you out everywhere, including the app on this phone. 3.

  12. Your accountMembers

    How to export your data and manage privacy

    - Install the Levflex app and sign in at your gym. Data export is in the app. - Know that each gym has its own account, so export at each gym separately.

  13. Account & securityGym owners

    How to sign in to your dashboard or reset your password

    levflex.com/login helps you find your gym. It doesn't sign you in itself.

  14. Account & securityGym owners

    How to require two-step verification for your staff

    The Levflex app asks for the code, but older versions can't. If a trainer says the app asks for the 6-digit code with no box to type it, they need to update the Levflex app.

  15. Getting startedMembers

    How to create your member account at a gym

    Accounts made with Sign up with Google on the web don't have a password yet, and the app signs in with email and password. Use Forgot password? in the app to set one. See How to reset your password.

  16. Account & securityGym owners

    If you think your gym account was hacked

    … on the sign-in page, or WASN'T ME — LOCK MY ACCOUNT in any security email), secure your Stripe login, then contact Levflex support to unlock it.

  17. Getting startedMembers

    How to reset your password

    … Open the app on your gym's sign-in screen and tap Forgot password?. 2. Enter your email and tap Send code. 3. Enter the 6-digit code from the email in 6-digit code. 4.

  18. The Levflex appMembers

    How to turn on notifications

    - Sign in to the Levflex app, or to your gym's portal on the web. - On iPhone, to get push from the web portal, add the portal to your Home Screen first.

  19. FAQGetting startedMembers

    Why can't I sign in to the app with Google?

    The Levflex app signs in with email and password only. If you joined with Google on the website, use Forgot password? in the app once to set a password. See I can't sign in to my gym account.

  20. Payments & refundsMembers

    How to sign a contract from your gym

    - Look for the banner [gym] has sent you a contract to sign in the portal, or Contracts to sign in the app. - Set aside a few minutes to read the full text.

  21. FAQAccount & securityGym owners

    Does Levflex have two-step verification?

    … In the Levflex app, use the Account tab → Sign-in & security; the app asks for the code when you sign in (if it shows no box to type it, update the app).

  22. Payments & refundsMembers

    How to ask your gym for a refund

    … You can also sign in to your gym's portal on the web and use Request a refund.

  23. FAQYour accountMembers

    Can I turn on two-step verification?

    … After that, both the website and the app ask for the code when you sign in. If the app asks for a code but shows no box to type it, update the app.

  24. Account & securityGym owners

    How to lock or unlock a member or staff account

    … Before they sign in, they must choose a new password with Forgot password?, even if they use Google.

  25. Your accountMembers

    How to contact your gym

    Question | Who to contact Refunds, prices, bookings, memberships, contracts | Your gym, with a request Changing the email on your account | Your gym, with My account Can't sign in, app or website…

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