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See all results for “Stripe payouts”25 results for “Stripe payouts”
Account & securityGym owners
What a security hold is and what it pauses
Changing your payout schedule at dashboard.stripe.com during a hold undoes the protection, and support is alerted.
Account & securityGym owners
If you think your gym account was hacked
… Levflex can't change your bank details or stop a payout you send yourself from dashboard.stripe.com, so if your Stripe login may be compromised or a payout already went out, we ask Stripe to…
Getting paidGym owners
When client payments reach your bank
Stripe sends client payments to your bank on Stripe's payout schedule; see each payout on Settings → Payments → Payouts.
Getting paidGym owners
Your Stripe payouts are missing or late
Levflex can't see your Stripe balance or release a payout Stripe is holding. Stripe support can, from Open Stripe dashboard ↗.
Getting paidGym owners
How to connect Stripe to take payments
… Warning: Warning: Entering a business name or bank account that doesn't match your tax records can result in Stripe pausing your payouts.
Getting paidGym owners
Stripe setup is stuck or incomplete
… See Your Stripe payouts are missing or late. - No: Continue. - Does the Stripe form fail to load? - Yes: You'll see Couldn't load Stripe. Refresh the page to try again.
FAQGetting paidGym owners
When will I get my first payout?
For most US accounts, Stripe sends the first payout about 7–14 days after your first payment, then roughly every 2 business days. Your exact schedule is on Settings → Payments → Payouts.
FAQAccount & securityGym owners
Why are my payouts paused?
If Settings → Payments shows Payouts to your bank are paused, Levflex support paused automatic payouts while checking a possible account takeover.
FAQAccount & securityGym owners
Why is there a security hold on my gym?
… Levflex also pauses automatic payouts to your bank, so your money stays safely in your Stripe balance until the hold is released and your usual payout schedule comes back.
Getting startedGym owners
How to set up your gym in your first week
… - Your business details: legal name, address and tax ID for Stripe. - Your bank details for payouts.
Getting paidGym owners
How to add sales tax to client purchases
Stripe charges for Stripe Tax. Check Stripe's pricing before you turn it on. To stop, select Stop collecting sales tax.
Account & securityGym owners
How to sign in to your dashboard or reset your password
… - Turn on two-step verification in Stripe, which protects your payouts. See How to connect Stripe to take payments.
Getting paidGym owners
How to refund a client's purchase
… - Does it say Stripe didn't accept that refund just now? - Yes: Wait a minute and try again. If it keeps happening, check the payment in your Stripe dashboard, for example for a dispute.
Packs, memberships & creditsMembers
How to buy a pack or a single session
… You pay with Stripe in your browser, and credits arrive within seconds. You buy sessions on the Payments page of your gym's portal or the Wallet tab in the app.
Team & trainersGym owners
How to charge trainers rent for using your space
Payment | Stripe fee Card | 2.9% + 30¢ US bank account (ACH) | 0.8%, capped at $5 Every invoice paid through Stripe | plus 0.4% (Stripe Invoicing) Marked paid outside Stripe | Nothing
Your Levflex plan & billingGym owners
How to find your Levflex invoices and update your card
A refund appears on the original invoice in Stripe and on your bank statement. It doesn't create a new invoice row. Each new charge appears under Invoices within a few seconds of Stripe confirming it.
ClientsGym owners
How to end a client's contract early
Cancelling only in Stripe leaves the contract active in Levflex, so the client still can't manage their membership. End it from Contracts.
Your Levflex plan & billingGym owners
Your Levflex payment failed
… Ask them to allow Stripe charges from Levflex, then try again. - No: Continue. - Does the status still say Past due after you updated the card?
Your Levflex plan & billingGym owners
How to choose or change your Levflex plan
If you close Stripe Checkout early you'll see Checkout canceled — nothing was charged. Choose the plan again to finish.
Payments & refundsMembers
How to see your receipts and payment history
Receipts for card payments come from Stripe on your gym's behalf, depending on your gym's settings.
Getting paidGym owners
How to create session packs and memberships
- Connect Stripe so clients can pay. See How to connect Stripe to take payments. - Check your Currency on Settings → Business profile. - Decide how many sessions each pack and membership includes.
Payments & refundsMembers
My payment failed or my card was declined
… Read the message on the Stripe checkout page. It usually says why the card was declined. 2. Try another card, or check the card details and billing postcode. 3. Pay again.
Account & securityGym owners
How to delete your gym from Levflex
Your Stripe account is separate. Cancel memberships there, or clients keep being charged.
Marketing & the appGym owners
How to offer your gym in the Levflex app
The app uses your Stripe checkout, so Stripe's normal fees apply. There's no app store fee on sessions. Turning app access on or off doesn't affect your website or client portal.
Packs, memberships & creditsMembers
How to start or cancel a membership
… Pay on Stripe's checkout page. 5. Wait for the confirmation. Your first month's credits are added straight away.
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The assistant answers from these articles and can check refunds and credits on your Levflex plan. If it can't solve it, it hands the conversation to our team.